We have been in our home for over 23 years and have never had anyone besides myself to clean and take care of our heating system. We have had a A-1 system in the home when it was built. We decided to have it checked out this year and the tech that came over was very helpful. I am Mr Nosey and had tons of questions for him while he was checking everything out. He found a capacitor that was about to go out on the A/C unit outside. He gave me the option to replace it now at a discount or wait until summer or until it failed and then it would be more expense. We had it replace and questions answered. When he left I felt very confident that our system even old was still in good condition and would last for many more years. A great experience for us and very happy with the services.
Quick response to my service call, showed up promptly at the expected time, informed me the repair needed was covered under warranty at no cost to me (I wouldn’t have known if they didn’t tell me - business done right)
Nick was our Tech and we were (as always) pleased with his maintenance service. He called to indicate his arrival about 20 minutes in advance and conducted the furnace maintenance in a timely manner. We have been with A-1 Heating for 33 years; the consistency of the products and services is our reason for remaining with this company.
5 years ago the furnace went out during the worst snow storms in many years. As all the equipment was builder grade we decided to replace the furnace, hot water heater, and air conditioner. They had to dig through snow drifts and work in bitter cold. They went the extra mile.
A-1 never disappoints. Their service technicians kept my old furnace functioning far past normal life of that equipment. In 2011 my decision was to have new heating and cooling system installed, it was truly ano-brainer who would do that project for me, A-1. I have a service contract, thus they service my system twice a year, if any issues are spotted, they are addressed before becoming a major repair.Their staff, from office to those in the field, truly focus on great customer service. Is truly a pleasure to recommend A-1. I appreciate the opportunity to comment. Thank you.
Always proffessional, always go above and beyond. Today Tall Tom took care of my yearly heating maintenance and then Brent installed a new sink, faucet and water purifier. Both so pleasant and friendly. I highly recommend them.
We have been in our house 7 years. A-1 installed the system and has done every service since. All the technicians that have come out are top notch. They are friendly, do a great job and offer tips to keep the HVAC in the best condition between services. I can't say enough great things about their people and service!
Travis has been excellent for us for many years. Friendly, helpful, and very knowledgeable about our heating and air conditioning. And your office staff is always friendly and helpful as well. Five gold stars for A-1!Howard and Connie Sattler