When your furnace sputters out in the middle of a Boise winter or your AC gives up during a July heatwave, you’re not just hiring a technician — you’re trusting a company with your comfort, safety, and investment. And in the HVAC world, reputation isn’t optional. It’s essential.

Comparing Local Idaho HVAC Providers

Let’s look at three HVAC companies in the Treasure Valley Idaho HVAC market: A-1 Heating and Air Conditioning, Bill’s Heating & A/C, and Right Now Heating & Air. While all three are HVAC providers, their reputations — especially with the Better Business Bureau (BBB) — tell a deeper story.

What This Means:

A-1 Heating, Air Conditioning & Electric is accredited by the BBB and holds an A+ rating, reflecting its commitment to ethical business practices and customer care. A-1 Heating won the Torch Award for Ethics and has been ranked among Idaho’s Top 100 company for 10+ years running by the Idaho Statesman.

Bill’s Heating has a D- rating, due to failure to respond to multiple complaints, raising serious concerns about accountability. Not BBB accredited, uses service technicians to initiate sales according to online reviews.

Right Now Heating is not accredited and has numerous negative reviews, including complaints about failed inspections, poor installation, and unresolved service issues. As of October 2025, The Idaho Attorney General’s Office is investigating for alleged dishonest business practices, including intentionally damaging customer systems, refusing to honor warranties, and installing improper equipment to generate more service calls.

Why BBB Accreditation Matters

BBB-accredited businesses must:

• Respond to complaints promptly
• Honor warranties and service guarantees
• Uphold advertising standards
• Maintain transparency in pricing and practices
• Differentiate ethical providers from those with unresolved complaints

 

This matters when things go wrong. A reputable company like A-1 Heating is more likely to:

• Stand behind their work with a satisfaction guarantee
• Offer clear, fair transparent pricing
• Provide timely service and follow-up
• Resolve issues professionally
• Use high quality parts and certified labor
• Continue to meet customer needs with long time relationships

 

Hiring a reputable HVAC company can mean:

• Fewer repeat visits due to proper diagnosis, repair and/or installation
• Lower long-term costs thanks to quality installations and maintenance
• Peace of mind when you must hire for emergency high-cost HVAC decisions, knowing your home is in trusted hands

Why A-1 Heating Leads the Pack in Idaho

With 70 years of service in Idaho’s Treasure Valley, A-1 Heating combines deep local roots with modern expertise. Their A+ BBB rating, thousands of glowing reviews, and commitment to customer care make them a standout choice for Idaho homeowners.

When comfort counts, reputation matters. Choose wisely.